About Us
If you encounter any trouble. Please give us an opportunity to resolve any problems. We understand the concerns and frustrations you might have and we will try our best to service for you.
We care about our valued customers and want to build a long-term business relationship with you, so Please help us to make better.
Your satisfactory is our goals. We will provide the best service for you. If you have some complaints and suggestions, please tell us. Then we will do better and make you happy in the future.
We wish you have a goods purchasing experience on Ebay and enjoy the purchasing from our store.
Our working time:
UK time :Monday to Friday 9:00 am to 6:00 pm. We do not work holidays in Hong Kong. if you send email to us,In our working hours will be resumed within 48 hours.
Shipping
All orders will be shipped out within 1-3 business days after receiving payment.
It normally takes 1-6 business days to arrive,actual delivery time depens on the destination you live.
We don't accept dispatch request to the third country.
Please provide right detail address (include house number,Street name) to us in order to you ship the order to you as soon as possible!
If you want ship the items by other way, please feel free to contact us. Thanks!!!
Terms
1. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
2. Return shipping shall be paid by buyer. Refund will be made upon receipt of the returned item. We do not extend return policy to any products that are physically damaged or that were used not under normal operation conditions, or were improperly installed.
Contact Us
1. Please do not hesitate to reach out to us if you have any questions or concerns with our products or with your purchase. You can contact us via the "eBay messaging system".
2. If you received a broken item,please contact us with a picture. We will help you to solve the problem well.
3. We would like to earn your good feedback and 5 star DSR rating. Your action will help us offer our milk and bread . If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores!
Our working time:
UK time :Monday to Friday 9:00 am to 6:00 pm. We do not work holidays in Hong Kong. if you send email to us,In our working hours will be resumed within 48 hours.
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