Note: Please fully charge the product before using it for the first time. In addition, if you do not use the product for a long time, 

please charge the battery once a month.

What is Covered ?

Warranty is 6 months for battery, 1 year for others, Man-made damage and water ingress are not covered by the warranty.

This Limited Warranty covers the original purchaser from any defects in material or workmanship under normal use for one year 

from the date of invoice. 

This warranty is only offered to the original purchaser of the product, and is not transferable to a subsequent purchaser.

Gyroorboard will either repair or replace the product at no charge, using new replacement parts. 

The original purchaser will be responsible for all shipping costs to and from the facility.

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material 

or workmanship. 

These conditions may include, but are not limited to, road hazards, accidents, and improper operation or maintenance.

If you receive a board that is defective, returns are accepted within the first 30 days from the date of purchase. 

If you are within your first 30 days, please reach out to our Customer Support Team via email. 

And arrange sending back to us. We will replace the board with a new one within 5 days.

If the product was damaged during the freight, please refuse to sign for the package and return it to us. Then contact us immediately.

Please feel free to contact us if you have any further questions about our warranty policy.

Limitation of Liability:

In no event shall Gyroorboard be liable for any incidental, indirect, special or consequential damages or liabilities 

(including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of product, 

or any other consequential or incidental loss) in connection with the purchase, use, or operation of the product. 

Gyroorboard is not liable for property damage, personal injury, or death.

Gyroorboard are delicated to make the best electric boards and provide the best service for our customer.

All messages will be answered within 24 office hours.

Please contact us either by clicking "contact seller" in the "purchase history" section or simply click "ask a question" at the bottom of this page.

If you are unsatisfied with our item or service, please contact us before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner. We always reply to messages within 2 business days (off-duty at weekend). If you do not get a response from us, then please check your junk or spam mailbox.

Send us a message with all of your questions, comments, and concerns! For all general questions, feel free to email us.

Warranty/Technical Support please contact us on facebook or email to contact us.

Our Slogan

Fun Family riding adventures begin with Gyroor!

Our Story

For our founder, Jason, it all started with a simple dream. A world in which every family could own an affordable, efficient, and lightweight E-vehicle that would change the way people view mobility and vastly improve their lives.

This dream inspired him to make a significant contribution to improving the future of travel by implementing new technologies that promote innovation and accessibility while making mobility fun and exciting.

This passion of his saw him through unrelenting processes of research, development, and testing. Gyroor was established in 2012. Disappointments and errors were a common occurrence in the early days of his company but his team persevered.

Despite the overwhelming barriers and challenges, his commitment to achieving his objectives never wavered. He knew that in order for him to meet his goals, product development needed to be at the top of his company’s priority.

2014, by increasing R&D investments and perfecting the fundamental technologies of motors, controllers, and batteries, the team was able to improve Gyroor's product portfolio, thus meeting and exceeding his customer’s expectations.

True enough, success doesn’t come overnight, just like Rome wasn’t built in a single day. Jason did not give up; rather, he pushed through, achieving what he dreamt of from the start.

Today, Gyroor's electric bikes, self-balance scooter, and electric scooters are now among the best in the world but the pursuit of excellence and innovation remains in focus.

Because to Jason, Gyroor is just getting started.

Our Mission

At Gyroor,we believe that cutting-edge engineering can't just sound good on paper-it must also perform exceptionally well on the ground. Our team of engineers takes a hands-on approach to ensure every family has the option to own durable and eco-friendly Gyroor products at a price they can afford. This is made possible due to our access to reasonably priced and high-quality materials, enabling us to pass on those savings to our valued customers.

Our Core Values

Excellence is Non-Negotiable

At Gyroor, we take innovation seriously. Since we began operation in 2014, our company has consistently sought creative and innovative ways to design and create a top-notch selection of bikes, scooters, and other lightweight ride-on devices.

Our commitment to excellence is driven by our relentless pursuit of continuous technological advancement and innovation to produce the highest quality products and provide impeccable service to our valued customers.

Affordability

We believe that premium quality products should not be exorbitantly priced. We are passionate about providing every family the option to own durable, lightweight electric vehicles at a fair price.

Gyroor Promotes Sustainable Living

We are duty-bound to make life better one family at a time.

Adopting a sustainable lifestyle can help mitigate the detrimental effects of environmental pollutants. Our company is passionate about non-toxic living. We promote products that emit zero gas emissions to help our planet recover from toxic smog and other chemical pollutants emanating from petrol-powered vehicles.

In keeping with this vision, our team at Gyroor is dedicated to improving the lives of every family by continuously developing products that are not only durable and reliable but also eco-friendly and energy-efficient.

We don't simply sell lightweight electric vehicles, we help safeguard the health of our planet.

Founder's saying

“I find it very fulfilling to work in an industry that makes a positive difference in people's lives. I think we all know that having a sense of purpose boosts our capacity to make the most significant impact on the lives of people we’re serving. Having a sense of purpose or clear objectives will keep us motivated to strive forward and keep going when things get tough, steering our actions in the right direction to ensure our success.

Having started Gyroor in 2012, my team and I have always strived to design and create products that provide value and cater to the needs of every family member. The family is at the core of everything we do. I genuinely believe that if we want to positively impact the world, we need to start with the family.

The design efforts we undertake are aimed at enriching and enhancing family life. We strive to help them reduce travel costs, protect their health with eco-friendly products, and strengthen the bonds between family members with devices that encourage meaningful and enjoyable bonding experiences.

Apart from our aspiration to build a strong brand with a solid reputation, our goals for every family are the driving force behind our relentless commitment to excellence, quality, and service. Our quest for innovation reflects that commitment. We always seek out new technologies and creative solutions to offer every family the exceptional products and services they truly deserve and at a price they can afford.”

—— Jason