Japan Yixing Purple Clay Teapot Shen's Tao Yun Handcrafted Tea Set Collectible

ℹ️ Quick Guide

• Titles/descriptions are machine-translated—please rely on photos for final judgment.
• Can’t find an item? We can source it in Japan for you!
• We follow eBay policies. Please review before purchasing.

🚚 Shipping

🚛 Processing Time

• We ship within 3 weeks after the final inspection is completed.
• If delays occur due to holidays or domestic shipping congestion, we will investigate promptly and keep you updated.

🚚 Shipping Overview

• Primary Carrier: Japan Post
• If you select “Standard Shipping,” we will upgrade and ship your parcel via EMS (Japan Post’s Express Mail Service), DHL, FedEx, or UPS. (Carrier selection is not available.)
• Tracking: Every parcel has a tracking number—emailed after dispatch.
• Signature Required Delivery: Available on request (additional fees may apply). We may require a signature for security. Want to waive it? Tell us beforehand.

Estimated Transit Times (business days)

📦 Packing Style

• Apparel: Folded slim to minimize costs.
• Plush Toys: Vacuum-compressed; shape will recover after opening.
• Posters: Rolled or folded depending on carrier size limits.

🔄 Returns

🔄 Returns & Refunds (Defective / Wrong Item Only)

• Eligible: Defective items, manufacturing faults, or dispatch errors.
• Deadline: Contact us within 30 days of delivery.
• Requirements: Proof of purchase and return in received condition, including packaging/accessories.
• Process: Contact us → Receive instructions → Send item back → Inspection → Refund/Exchange.
• Returns may be declined if new damage or usage is found.

Required Photos When Reporting a Defect (4 shots)

💸 Shipping & Handling Fees

• Costs from reasons other than defects or our error (postage, materials, labor, admin fees) are non-refundable.
• Return shipping is generally the buyer’s responsibility (except for defective items or our error).

📝 Product Information & Condition

• Titles/descriptions are machine-translated—photos are definitive.
• Minor scratches/scuffs may not appear in photos.
• Residual scents (fabric softener, perfume, tobacco, vintage storage) may remain.
• Apparel/footwear follow Japanese sizing. Electronics use Japan’s 100V—please use a transformer overseas.
• Serial codes (if any) are printed and enclosed; extra postage may apply.
• Need something special? We’ll source it in Japan—just ask!

🛃 Customs, Declarations & Address Issues

• Import duties/taxes/fees are not included in item or shipping price. They may be collected upon delivery.
• If duties/taxes are unpaid or the parcel is refused, it may be returned or disposed of. In such cases, round-trip shipping/handling—and sometimes the item price—may be non-refundable.
• We do not undervalue or mark as gifts—declarations follow eBay policy and law.
• If a parcel returns due to an incorrect/incomplete address, refund = purchase price minus actual round-trip shipping + handling costs.

🛡️ Quality Control, Compliance & Transparency

• Authentic products sourced from trusted Japanese dealers/collectors.
• We comply with the Lanham Act, Japan’s Act against Unjustifiable Premiums & Misleading Representations, and relevant IP laws.
• Every item is inspected, cleaned, and sanitized before shipping.
• If any information is incorrect, we investigate and correct it quickly.

💳 Payment / Send Offer & Auctions

• “Send Offer” and auction bids = firm purchase intentions.
• Please complete payment promptly after an offer is accepted or auction won (target: within 4 days). Contact us in advance if delayed.
• Payment: eBay Managed Payments (major credit cards, PayPal, other supported methods).